Digital Workplace Support (Administration)

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  • Location

    London, England

  • Sector:


  • Job type:


  • Salary:

    £11.28 - £12.30 per hour + Free Breakfast and Lunch

  • Contact:

    Michaela Folkes

  • Contact email:


  • Job ref:


  • Published:

    7 months ago

  • Duration:

    4 to 8 weeks initially

  • Expiry date:


  • Start date:


  • Client:


Morson International are delighted to be working with our Client who are currently seeking a Digital Workplace Support (Administrator).

Purpose of the role
You will report and work closely with the Digital Workplace Consultant providing general administration to the team, assisting and supporting the day to day operations as well as completing simple practical IT tasks.

Your role will include, but will not be restricted to the following:
Job Description
Provide relevant Facilities Management information and administration support to the Digital Workplace team as required.
Monitor on a regular basis the contact list, Hard & Soft services audit, EHS inspection, site inspection, work orders and accidents statistics.
Supporting facilities branch task and Permit to Work systems as required issuing work schedules to site teams, monitoring tasks through to completion and contacting suppliers in terms of permits and access, including registering of visitors and contractors to site.
Promote high levels of satisfaction among Client users by promptly responding to their service requirements.
Provide administration for all paperwork and filing structures for the Digital Workplace team as and when required.
Support any IT tasks as requested by the digital support team.
Assure compliance with our Clients policies, procedures and standard practices are met.
Manage consumables and critical spares held on site maintaining an up to date inventory.
Follow all Health, Safety and Environmental requirements that are defined on work instructions or communicated in training.
Follow emergency prevention and operational controls, coordinating their daily and weekly schedules as required.
As part of the team you will ensure that all agreed service levels and service standards are met.
Enter system data and provide overall system administration.
Task Management oversight ensuring tasks are progressing with the required team and updates are chased or escalated as required.
Provide any other adhoc duties including, but not exclusive to support co-ordination of events, assisting campus RFM, FM and coordinators with reporting and implementing new procedures, meeting minutes and working with other business support departments when required.

Candidate Specification
The candidate will proactively communicate any operational matters of concern & potential issues with your Line Manager, ensuring resolution at an early stage.
From time to time you may be expected to undertake any other duties commensurate with the activities listed above and within general office support/facilities management areas.
You will act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
Ensure delivery of committed services and overall satisfaction with our Clients performance.
Demonstrate responsiveness and creativity in finding solutions for service delivery.
Seek to continuously improve processes, systems and overall client satisfaction.
You will have an outstanding customer service skill set and orientation.
Ability to multi task and always maintain professionalism under stressful situations without supervision.
Proficient in MS Office and Outlook, and possess excellent written and verbal communication and people skills.
Previous experience of working in a fast-paced, corporate multi-national environment.
You will be able to demonstrate flexibility in relation to type of works carried out and availability
Experience in a hands-on role working within an events environment and facilities environment.

Hours of Work: Monday to Friday 9.00am to 5.30pm or 8.30am to 5.00pm - 1 hour for lunch
Location: Holborn, London
Duration: Initially up to 8 weeks

Other benefits
Free Breakfast and Lunch

How to apply? Please telephone Morson International (Leiston) branch on 01728 832862.
Alternatively please email your up to date CV