Despatch operatives/ Materials controller

  • Location

    London, England

  • Sector:

    Rolling Stock

  • Job type:


  • Salary:

    Up to £20 per hour

  • Contact:

    Charlotte Miller

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Duration:


  • Expiry date:


  • Start date:


  • Client:


Despatch operatives
Work Location - Acton Works
Inside IR35 - workers must be PAYE either agency or umbrella

3 x positions to fill

The post holder is responsible for assisting in the development of weekly Production Schedules ensuring that customers material requirements are adhered to in conjunction with Production Managers and Chargehands.

Is also responsible for ensuring that accurate information is fed back to Fleet Planners and Store Persons to allow the smooth running of maintenance activities and enable them to be completed on time and to plan.

Key Accountabilities

Produce performance reports and updates in MS Word or Excel, based on information supplied by Production and Planning Managers, and ensure they have the relevant information required for meetings.

Handle incoming customer inquiries relating to the Railway Engineering Workshops operations dealing personally with routine correspondence and referring specialist inquiries to the Planning Manager.

Input data from shop floor time sheets onto the SAP Manufacturing System accurately and in a timely manner whilst maintaining a comprehensive filing system so data can be easily retrieved, should it be required at a later date for reference purposes.

Administration support to the SAP Manufacturing System by raising of Sales Orders and Production Work Orders and day to day updating of relevant delivery information.

Print production documents such as Pick lists, Travelers and associated documents from the SAP Production Control System.

Update Visualization boards in readiness of daily visualization meeting for the Management Team to discuss and review performance against schedule.

Monitor customer stock levels ensuring that they are maintained to minimize the occurrence of nil stocks which would
impact on train availability.

Download and manipulate Customer Order book data from the SAP Manufacturing System and produce MS Excel spread


Competent IT skills - Good knowledge and practical application of MS Office e.g. Word, Excel and Outlook (Microsoft Project would be desirable)

Detailed knowledge of the SAP system particularly SAP Manufacturing Solution (raising of Sales Orders and Production Works Orders), Timesheet entries and printing of production paperwork.

Basic awareness of Health and Safety in a production environment.


  • Strong communication, liaison and interpersonal skills.
  • Excellent planning and organisation skills coupled with the ability to multi-task.
  • Excellent interpersonal and communication skills
  • Good numerical reasoning skills.
  • Self-motivated and willing to learn.
  • Time management skills.


* Proven experience of planning, organisational skills and attention to detail
* Experience of working under pressure and dealing with competing demands.
* Experience of conducting research and summarising information from different and conflicting sources.