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Customer Service Specialist

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  • Location

    Northampton, Northamptonshire

  • Sector:

    Aerospace and Defence

  • Job type:

    Contract

  • Salary:

    competitive

  • Contact:

    Courtney Tucker

  • Contact email:

    Courtney.Tucker@morson.com

  • Job ref:

    181738CTU_1605111609

  • Published:

    14 days ago

  • Duration:

    3 months

  • Expiry date:

    2020-11-22

  • Client:

    #

Morson International currently have an opportunity available for an experienced Customer Service Specialist to work for one of our leading Engineering clients based in Northampton.

This will be to work on a full time, temporary contract until January 2021 where you will be responsible for sales and customer service within an office call centre environment.

Key Accountabilities:

  • Generation of sales
  • Providing quotations to customers
  • Liaise with customers by providing technical and industry advice
  • Creation and processing of customer orders
  • Filter incoming enquires and provide leads to the Field Service Team
  • Resolution of invoice queries and disputes
  • Sales order processing
  • Document accurate data onto the in-house CRM system

Experience required:

  • Sales/Customer Service experience is required for this position
  • Experience within a telesales/call centre environment would be beneficial
  • IT literate (SAP desirable)
  • Background/knowledge of the construction industry would be advantageous

If you have the required experience and would like to be considered for this position, please apply today or contact Courtney Tucker for more information.