W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9tb3jzb24vanbnl2jhbm5lci1kzwzhdwx0ltmuanbnil1d

Home

Customer Service Assistant

  • Location

    Birmingham, West Midlands

  • Sector:

    Rail Jobs and Transportation

  • Job type:

    Contract

  • Salary:

    £7.83 - £8.92 per hour

  • Contact:

    Rail Technical Team

  • Contact email:

    mrt@morson.com

  • Job ref:

    149398RWN_1535733035

  • Published:

    18 days ago

  • Duration:

    6 Months

  • Expiry date:

    2018-09-07

  • Start date:

    ASAP

  • Client:

    #

Our large rail client is looking for a Customer Service Assistant to provide a customer service presence around the station as required.

Responsibilities:

Helping people off and on trains
Helping with mobility access
Providing information to passengers on Trains, delays, disruptions etc.
Supporting the security team with any incidents
Shift work on 5-person Roster: earliest start 6, latest 11.
7-8 hour shifts weekdays, 12 hours weekends.
35 hour weeks
Customer service skills
Confident
Good communications
Proactive
Happy to approach customers
Good listening skills
Reliable
Flexible