Customer Service Assistant

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  • Location

    Edinburgh, Scotland

  • Sector:

    Rail Jobs and Transportation

  • Job type:


  • Salary:

    Up to £7.83 per hour + Shift Work

  • Contact:

    Rail Technical Team

  • Contact email:


  • Job ref:


  • Published:

    almost 2 years ago

  • Duration:

    5 Months+

  • Expiry date:


  • Start date:


  • Client:


Morson International are looking to recruit Customer Service Assistants to join a large Rail Client in the Edinburgh area.

You will be required to provide a customer focused presence within the station on a day to day basis to deliver a first class and safe station environment for Train Operating Companies (TOCs), passengers and retailers.

Also, to undertake regular station checks including contractor compliance, security, safety and equipment in accordance with relevant company standards and procedures, completing the relevant paperwork for audit purposes.

The role does involve shift work with 6 am being the earliest start and 11pm the latest finish.
12-hour shift during the weekend and 8 hour shift during the week. So candidates are asked to be flexible with their approach to working hours.