Birmingham, West Midlands
Up to £7.83 per hour
Rail Technical Team
7 months ago
Job Title: Customer Service Assistant
Location: Birmingham New Street Station
Duration: ASAP - 31.12.2018
Rate: Minimum wage rates apply of £7.83 an hour.
Providing a customer service presence around the station as required, responsibilities:
Helping people off and on trains
Helping with mobility access
Providing information to passengers on Trains, delays, disruptions etc.
Supporting the security team with any incidents
Shift work on 5-person Roster: earliest start 6, latest 11.
7-8-hour shifts weekdays, 12 hours' weekends.
Customer service skills
Happy to approach customers
Good listening skills