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Customer Service Advisor

  • Location

    Manchester, Greater Manchester

  • Sector:

    Rail Jobs and Transportation

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Rail Technical Team

  • Contact email:

    mrt@morson.com

  • Job ref:

    142054SHO_1526371658

  • Published:

    3 months ago

  • Duration:

    3 Months

  • Expiry date:

    2018-05-22

  • Client:

    #

Morson International is recruiting for Customer Service Advisors based in Manchester leading client in the Transportation Industry the role is working on a contract basis, based in Manchester. The Role is working within a high Volume Recruitment Team handle all customer facing recruitment, this is an extremely fast paced role. Last year as a team we recruited 2824 new team members into our Team.

  • Handle high volume inbound telephone calls and answer general recruitment enquiries and/or transfer to correct recruiter.
  • Triage the central HR Recruitment mailbox to respond to candidate's recruitment enquiries and/or refer to correct colleague
  • Prepare assessment/interview packs

Essential

* Excellent customer service skills

* High standard of verbal and written communications

* Ability to work in highly pressurised environment

* Target driven

* Positive attitude

* Organised

* Good skills in Microsoft office products

* Contact Centre experience