Customer Service Advisor

  • Location

    Manchester, Greater Manchester

  • Sector:

    Rail Jobs and Transportation

  • Job type:


  • Salary:


  • Contact:

    Rail Technical Team

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Duration:

    3 Months

  • Expiry date:


  • Client:


Morson International is recruiting for Customer Service Advisors based in Manchester leading client in the Transportation Industry the role is working on a contract basis, based in Manchester. The Role is working within a high Volume Recruitment Team handle all customer facing recruitment, this is an extremely fast paced role. Last year as a team we recruited 2824 new team members into our Team.

  • Handle high volume inbound telephone calls and answer general recruitment enquiries and/or transfer to correct recruiter.
  • Triage the central HR Recruitment mailbox to respond to candidate's recruitment enquiries and/or refer to correct colleague
  • Prepare assessment/interview packs


* Excellent customer service skills

* High standard of verbal and written communications

* Ability to work in highly pressurised environment

* Target driven

* Positive attitude

* Organised

* Good skills in Microsoft office products

* Contact Centre experience