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Customer Service Advisor

  • Location

    Dukinfield, Cheshire

  • Sector:

    Manufacturing

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Anne Oxton

  • Contact email:

    Anne.Oxton@morson.com

  • Job ref:

    152979AON_1541611645

  • Published:

    about 1 month ago

  • Expiry date:

    2018-11-14

  • Start date:

    flexible

Customer Support Engineer

Location: Denton, Hyde, Dukinfield, Newton, Ashton Under Lyne

Salary circa £25k + 5% pension + 25 days holiday + o/time

Hours: Monday - Friday 9am - 5pm (4.30pm Friday)

I am actively recruiting to a Customer Support Engineer on behalf of a large technology group based in Manchester. The role will provide customer support across a fast paced site.

Key Duties Include;

- Dealing with inbound enquires (90%) mainly repeat customers within manufacturing and engineering; within industry sectors such as oil & gas, petrochemical, chemical, paper, printing, power generation, marine, subsea, quarrying, mining.

- Take customer information / requirements.

- Assist with quotes.

- Work closely with production / shop floor team.

Experience Required;

- Mechanical engineering or manufacturing background / understanding / aptitude. Essential.

- Able to read & interpret mechanical engineering drawings and understand tolerances. Essential.

- A good communicator, good people skills, technical understanding / ability to pick things up.

- A good / can do attitude.

- Would be advantageous if you have knowledge of machinery / parts such as: pumps, seals, rotating equipment, compressors, gaskets, turbines, blades, casings, impellers, diffusers, rollers.

- You will need to be keen to learn, flexible, versatile and adaptable.

This is a great opportunity to join a small to medium sized company which does form part of a global group, with a professional friendly, relaxed and informal environment. There is an existing structured training programme to fully train you in the role; and ongoing development opportunities as the site develops and grows.

To apply send CV to Anne Oxton at Morson or call 0161 .- 707 .- 1516