Up to £11.11 per hour
8 days ago
Our client, a leading Energy company based in Glasgow city centre are looking for a Customer Service Administrator to join their team in a contract role, initially for 18 months.
They are looking for Admin support for their Customer Resolutions Team.
This will be a varied role assisting with various aspects within the department.
Database management/ data input on various systems
Assisting Customers (Inbound/ Outbound calls)
Taking information from questionnaires/ applications etc and processing via the system
Arranging/ Scheduling appointments
Administer and process all paperwork
General Admin support
Skills & Experience
Great Customer service / Telephony skills
Creative mind to develop solutions to complex issues
Confident dealing with Internal or External clients / companies
Strong planning and organisation skills
Good IT skills including Microsoft packages