Our client, a leading Energy company based in Glasgow city centre are looking for a Customer Service Administrator to join their team in a contract role, initially for 18 months.

They are looking for Admin support for their Customer Resolutions Team.

This will be a varied role assisting with various aspects within the department.

Database management/ data input on various systems

Assisting Customers (Inbound/ Outbound calls)

Taking information from questionnaires/ applications etc and processing via the system

Arranging/ Scheduling appointments

Administer and process all paperwork

General Admin support

Skills & Experience
Great Customer service / Telephony skills
Creative mind to develop solutions to complex issues
Confident dealing with Internal or External clients / companies
Strong planning and organisation skills

Good IT skills including Microsoft packages