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Customer Service Administrator

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  • Location

    Glasgow

  • Sector:

    Administrator

  • Job type:

    Contract

  • Salary:

    Up to £11.11 per hour

  • Contact:

    Molly Stephen

  • Contact email:

    Molly.Stephen@morson.com

  • Job ref:

    183018MOS_1610470226

  • Published:

    8 days ago

  • Duration:

    18 Months

  • Expiry date:

    2021-01-19

  • Start date:

    ASAP

  • Client:

    ClientDrop

Our client, a leading Energy company based in Glasgow city centre are looking for a Customer Service Administrator to join their team in a contract role, initially for 18 months.

They are looking for Admin support for their Customer Resolutions Team.

This will be a varied role assisting with various aspects within the department.

Database management/ data input on various systems

Assisting Customers (Inbound/ Outbound calls)

Taking information from questionnaires/ applications etc and processing via the system

Arranging/ Scheduling appointments

Administer and process all paperwork

General Admin support

Skills & Experience
Great Customer service / Telephony skills
Creative mind to develop solutions to complex issues
Confident dealing with Internal or External clients / companies
Strong planning and organisation skills

Good IT skills including Microsoft packages

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