Leeds, West Yorkshire
£24000 - £29000 per annum
Rail Technical Team
6 months ago
Job Title: Contract Support Officer
Job Type: Permanent
Salary: £24,045.00 Per Annum - £29,400.00 Per Annum
Benefits: 27 days holiday per annum plus benefits
Recruiting for a Contracts Support Officer to provide support to the rail franchise contract work stream and coordinate the management of documentation to assist in the successful delivery of contractual obligations, ensuring timely and collaborative compliance of all related activity leading to the overall economic development of train services across the North of England.
The primary aim of the role will be to support the delivery of distinct elements of straightforward projects or contribute to the control/delivery of projects/programmes of work as required. You will be required to support the processes needed to answer questions from government, stakeholders and members of the public on the performance of train services across the North of England.
You will support rail franchise contract delivery, support the Contract Management Delivery teams and are expected to be a team player, with the ability to communicate highly and effectively whilst providing exceptional customer centric services.
You will be adept problem solving, have experience of rail industry's commercial environment and ability to develop credible relationships with industry leaders. You will have a flexible and adaptable approach and ability to think through complex issues to co-ordinate multi-faceted aspects of projects.
Qualifications, knowledge, skills and experience required at selection stage:
Degree in a relevant subject or equivalent experience.
Working towards professional qualification or chartered status.
Skills and expertise:
Experience of rail industry commercial environment and ability to develop credible relationships with industry leaders at executive level.
Experience of managing both internal and external resources appropriately, ensuring that the quality of service is upheld and that appropriate programme and project management, risk management and financial resource management skills are delivered effectively.
Proficiency in operating relevant project management software.
Experience of working on projects and programmes.
Good communication skills, including the ability to liaise with peers and senior colleagues and build and maintain relationships.
A logical approach and ability to think through complex issues to co-ordinate multi-faceted aspects of projects.
Requires experience of providing support to projects.
Problem-solving will is guided by application of a diverse range of procedures.
Primary focus is the delivery of own work and individual performance indicators.