As a key recruitment partner for UK Power Networks, we are seeking for a Business Scheduling Assistant to join their team based in Childerditch, Essex – 6-month initial contract. UKPN are becoming market leaders in supporting the government in achieving net-zero emissions in providing sustainable network distribution and innovative initiatives. If you are seeking a role that provides long-term career prospects, then no better time to join the business.
The purpose of the Business Scheduling Assistant will be responsible for ensuring the safe and effective running of all direct and contractor field resources for a range of work types including Small Service Connections and Fault activity, thereby ensuring full utilisation of the resources. It will be necessary to update all scheduling tools and other in-house IT systems. A large part of the role includes liaising with Operational teams to ensure that delivery target is meet achieving great Customer satisfaction for Network Operations South-east & London Regions.
Day-to-Day tasks include:
- Unsure all documentation is fully compliant within regulation and most recent safety laws/acts.
- Provide general administrative support within the operations and wider office network.
- Liaise and coordinate with internal teams to ensure permits are provided for the engineers and are correct for allocated job(s).
- Ensure all reactive job(s) are allocated and booked on the system, ensure process/protocols are followed and compliant within regulations.
Skills & Experience:
- Ability to work in a pressured environment as part of a highly focused team
- Previous experience within a customer service environment
- Good telephone skills
- Good level PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills
- Team working – The drive and ability to work co-operatively with others to achieve shared goals and optimise the contribution of all members of the team
- Initiative - A bias for action and problem resolution
- Flexible attitude to work and working hours
- Self motivated, with a strong drive to succeed
- Ability to build good working relationships with other staff and other teams within UK Power Networks and external partners
- Experience within a similar role would be advantageous
What’s on offer:
- £11.09+ hourly rate
- Monday to Friday, 8am – 4.30pm hours (30 mins lunch)
- Free on-site parking
- Temp to Perm opportunity
- Potential hybrid working after initial training (3 days office, 2 home-based)
- Engaging and vibrant office environment
- Internal progression opportunities
Due to location of the office, candidates MUST be able to legally drive to the location as no nearby transport links available.