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  • Location

    Wirral, Merseyside

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Molly Stephen

  • Contact email:


  • Job ref:


  • Published:

    25 days ago

  • Duration:

    6 months

  • Expiry date:


  • Start date:


  • Client:


Our client a leading Energy Company are currently recruiting for Administrator on a contract basis based in Prenton, Birkenhead.

Job Purpose:
*To raise and process within appropriate legislative timescales, the necessary road Opening Notices/Permits to allow our contracting partners and staff to work within legal parameters.
*To process the necessary fault-related plant maintenance orders and scopes to facilitate payment and appropriate registering of costs.
*To provide an efficient and effective support service for the processes associated with facilitating and co-ordination all aspects of the repair of HV and LV faults within the Operations function.
*To raise the timely Payment Authority Orders in settlement of Fixed Penalty Notices imposed by Local Authorities for any defects or advice not submitted in specified time period.
*To ensure Purchase Orders and Call Off Orders relating to faults are created and managed in good timescales.

*To raise the appropriate Plant Maintenance Orders on an on-going daily basis to facilitate any work on the network.
*To raise and process within appropriate timescales the relevant paperwork to allow the raising of road opening notices/permits, e.g. within 2 hours of us starting to excavate on a fault.
*To raise and process within appropriate timescales the relevant planned notices and permits to allow planned works to commence
*To raise and process the relevant work instructions for our cable contractor partners on an on-going basis.
*To raise and process any requests for purchase orders relating to faults on the network.
*To process the necessary invoice for re-chargeable work.
*Liaison with contractors to ensure correct controls and monitors are in place
*Co-ordination of field staff resources
*Raising, control and processing of appropriate operational paperwork
*Collection of technical and non-technical information from field staff to ensure the accurate and timely passage of information to various internal staff and other business units.
*Preparation and dissemination of appropriate weekly and monthly reports
*Responsible for dealing with faults and emergency overflow calls

Skills, Knowledge & Experience

Must have experience of using SAP.

*Working knowledge of health, safety and environmental legislation.
*Developed customer service skills
*Good interpersonal skills
*Excellent telephony skills
*Excellent time management skills.
*Developed negotiation and communication skills.
*Knowledge of excavation and lay contract terms.
*Flexible approach, responding quickly and flexibly, where required, initiating change and supporting others.
*Ability to recognise unacceptable customer and business outcomes and therefore escalate responses to secure an appropriate resolution.
*Knowledge of relevant IT support systems and processes.
*Establish good working relationships with field staff and Corporate staff.
*Influence field staff on all our processes.