Up to £8.83 per hour
6 months ago
Administrator; Preston; £8.83/hr PAYE; Contract
Based in the service centre near Preston and reporting to the Talent & Learning Team Leader, this role provides a series of administrative tasks to support the end to end delegate management service.
Your key accountabilities will include;
Deliver the transactional Delegate Management services such as blue collar / manual staff training courses.
Deliver core DM transactional services on all courses as directed by the workflow manager.
Act as directed by Team Leader on key activities
Provide a wide range of supporting administration for the talent & learning team.
Work with established internal and external customers to defined processes in providing a seamless service to customer.
Process invoicing requests.
Assist with the resolution of general issues and escalated queries from the Customer Support Team in connection with on-site venues and training providers.
Point of contact for external/internal enquiries originating from other service streams.
General team admin tasks, including issue of forms, processing certificates, updating training records, post etc.
Participate in regular team meetings.
Good administration and organisational skills
Knowledge of the customer is desirable
Basic understanding of our Service Definitions
Good IT skills, in particular MS Excel, MS Word, HR Services Contact Model,
Conscientious and efficient
Attention to detail and proven track record of accuracy
Ability to work effectively in a team environment
Excellent Interpersonal Skills
Morson is acting as a recruitment business in relation to this vacancy