• Location

    Preston, Lancashire

  • Sector:


  • Job type:


  • Salary:

    Up to £8.83 per hour

  • Contact:

    Vicky Turner

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Duration:

    6 Months

  • Expiry date:


  • Start date:


  • Client:


Administrator; Preston; £8.83/hr; Contract

Based in their Service Centre, working for our client near Preston, you would be reporting to the Talent & Learning Team Leader. This role provides a series of administrative tasks to support the end to end Delegate Management Service.

Your main duties will include the following;

Deliver the transactional delegate management services such as blue collar/manual staff training courses.

Deliver core transactional services on all courses as directed by the workflow manager.

Act as directed by Team Leader on key activities;

Provide a wide range of supporting administration for the Talent & Learning Team.

Work with established internal and external customers to defined processes in providing a seamless service to customer.

Process invoicing requests.

Assist with the resolution of general issues and escalated queries from the Customer Support Team in connection with on-site venues and training providers.

Point of contact for external/internal enquiries originating from other service streams.

General team admin tasks, including issue of forms, processing certificates, updating training records, post etc.

Participate in regular team meetings.


- Good administration and organisational skills
- Knowledge of the customer is desirable
- Basic understanding of our Service Definitions
- Good IT skills, in particular MS Excel, MS Word,
- HR Services Contact Model (Enate), Coupa Invoicing System.

Personal attributes

- Conscientious and efficient
- Attention to detail and proven track record of accuracy
- Ability to work effectively in a team environment
- Excellent Interpersonal Skills

Morson is acting as a recruitment business in relation to this vacancy