Account Manager

  • Location

    Crewe, Cheshire

  • Sector:

    Professional Services

  • Job type:


  • Salary:

    £11 - £11.79 per hour

  • Contact:

    Samantha Cartman

  • Contact email:


  • Job ref:


  • Published:

    10 months ago

  • Duration:

    12 Months

  • Expiry date:


  • Start date:


  • Client:


Account Manager - Crewe - 12 Months

It's an exciting time for this particular client and we are happy to present you a unique opportunity to be a part of the account management team! We are looking to appoint a talented Central Account Manager to be based in Crewe and cover the UK market!

In this role, you will be responsible for a geographically designated portfolio of customers with the aim to achieve growth, retention and margin improvement targets in line with the business's overall objectives as well as building strong customer relationships.

The Role
As Central Account Manager, you will proactively identify and drive growth opportunities within existing accounts using the principles of challenger sale, including - cross-selling and up-selling.
You will manage portfolio to increase Contract penetration whilst maintaining profitability and you will ensure account plans are in place to develop individual account strategies for short, medium and long term partnerships and growth opportunities.
The role involves Account Management Activities including proactive management of price, business rules and commercial terms.
Also, you will be responsible for complaint management for all portfolio customers for pricing disputes and coordination of other issues.

What you will bring
You will have proven experience in an Account Management or Business Development type role with basic standard of education including Mathematics, English and Science Grade C or above.
You will have strong customer service skills and experience in managing customer complaints and the ability to resolve issues to a mutually beneficial solution.
Also, we require functional knowledge and expertise of Outlook, MS PowerPoint, Excel, SAP, Customer Relationship Management Tool & Pricing tools.
You will be an excellent communicator with strong negotiation skills, proactive approach and good organizational skills to prioritize and manage your workload efficiently.
We need dedicated and driven people who are committed to getting it right with a never-ending desire to learn, improve and contribute.
With the requirement for occasional customer visits, this role requires you to have a full UK driving licence.

Account Manager - Crewe - 12 Months