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2nd Line Support Engineer

  • Location

    Aberdeen, Scotland

  • Sector:

    IT and Digital

  • Job type:

    Contract

  • Salary:

    £110.00 - £130.00 per day

  • Contact:

    Grace Dean

  • Contact email:

    Grace.Dean@morson.com

  • Job ref:

    161201GDE_1557504127

  • Published:

    3 months ago

  • Duration:

    6 months

  • Expiry date:

    2019-05-17

  • Start date:

    ASAP

  • Client:

    #

Job Role: 2nd Line Desktop Support

Duration: 6 months

Location: Aberdeen

Pay: £110 - £130 per day

Start Date: ASAP

My client is currently looking for a 2nd Line Desktop Support Analyst to join their existing team based in Aberdeen. The successful candidate will need an excellent understanding of application deployment process using SCCM/SI.

Essential skills/Requirements:

  • Desktop troubleshooting, Windows 10, Application troubleshooting, SCCM, VDI
  • Understand and follow Desktop Engineering processes for Support
  • Understand customer problem and provide timely resolution
  • Previous experience helping customers solve technical issues with telephone support
  • Recording, updating and documenting incidents and requests
  • Administering user and admin accounts in Active Directory
  • Mail box and distribution group administration
  • Database administration and user support
  • Excellent written and oral communication skills

For further information on the company and the role, please apply now by sending an up to date copy of your CV and contact details.

The IT Division of Morson International has an excellent track record in the supply of IT skills across the full IT lifecycle. We have consistently supplied quality IT recruitment solutions whilst developing mutually beneficial, long term client relationships.