2nd Line Support Analyst

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  • Location

    Basingstoke, Hampshire

  • Sector:

    Infrastructure and Support

  • Job type:


  • Salary:

    Shift allowance, Pension,

  • Contact:

    Dave Dinan

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Start date:


  • Client:


We have an outstanding progressive opportunity for an experienced 2nd line Service desk analyst to join a global technology provider who embraces bleeding edge technology. Working on a shift basis this role is pivotal to the support team and will see you monitoring notifications and events and providing fixes, documenting and liaising with 3rd parties to resolve incidents. The 2nd line support analyst will also carryout daily, weekly and month infrastructure and application checks, deploy patches and provide general 2nd line support within a virtualised Microsoft environment. This role also offers excellent progression opportunities.

The shifts are 4 days on, 4 days off with a 11.5 hour shift

Skill set required

  • Microsoft SCCM
  • DNS knowledge
  • ServiceNow
  • Windows Server 2012/2016
  • VMware benefical

In return you will receive a generous shift allowance and a benefits package that includes, 4 x life assurance, Income protection, an industry leading pension and more.

Apply immediately.