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2nd Line IT Support

  • Location

    East Midlands, England

  • Sector:

    Infrastructure and Support

  • Job type:

    Contract

  • Salary:

    £100 - £120 per day

  • Contact:

    Alex McQuade

  • Contact email:

    Alex.Mcquade@morson.com

  • Job ref:

    153558ALX_1551196744

  • Published:

    25 days ago

  • Duration:

    3 Months+

  • Expiry date:

    2019-03-05

  • Start date:

    25/03/2019

  • Client:

    #

2ND LINE IT SUPPORT ENGINEER - CONTRACT - BIRMINGHAM CITY CENTRE

Diagnosing and solving hardware and software incidents, including:

o Resolving Incidents, Problems issues and Changes on a variety of Operating Systems, across a wide range of software applications and hardware (laptops, desktops, iPhones and iPads, printers).

o Installing and configuring new and existing IT services and software including the upgrade of legacy equipment and products.

o Troubleshooting basic network issues

o Recording, updating and documenting incidents and requests

o Administering user and admin accounts in Active Directory

o Mail box and distribution group administration

o Database administration and user support

o Supporting remote and home workers through VPN and remote desktop.

Prefered candidates will have worked in the financial sector previously