2nd & 3rd Line IT Support Engineer

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  • Location

    Farnborough, Hampshire

  • Sector:

    IT and Digital

  • Job type:


  • Salary:

    £20 - £30 per hour

  • Contact:

    Alex Beddows

  • Contact email:


  • Job ref:


  • Published:

    over 1 year ago

  • Duration:

    3 months

  • Expiry date:


  • Start date:

    2-3 weeks

  • Client:


2nd & 3rd Line IT Support Engineer

Location: Farnborough

Duration: 3 months

Pay rate:£20.00 p/h - £30 p/h (Monday - Friday)

I am looking for a 2nd & 3rd Line IT Support Engineer who is responsible to deliver IT services, to support end users and to contribute to IT Int'l projects.

Experience need for the successful 2nd & 3rd Line IT Support Engineer:

  • Strong service delivery and customer support skills.
  • Good knowledge of IT Infrastructure (ie Desktop and server environments, and Information security.)
  • Understanding of ITIL framework, guidelines, and best practices designed to standardise the selection, planning, delivery and support of IT services to a business.
  • Familiarity with Windows Server, HyperV, Active Directory environments.
  • Familiarity with network hardware, standards and protocols: Firewalls, Gateways, Routers & Switches, Access Points, TCP/IP, SNMP, SMTP.
  • Familiarity with phone system infrastructure, protocols, and support providers
  • At least three years hands-on experience in en terprise IT infrastructure support and service delivery.