Communication in the IT sector is important, and those working in support roles are the first point of contact when it comes to dealing with issues and queries that crop up. Strong first line support can make a vital difference when multiple problems need to be addressed at once. As a result, employers are always looking for candidates who are capable of multi-tasking, are excellent communicators and possess the technical knowledge to perform IT support jobs.
Here at Morson, we pride ourselves on having an excellent reputation for placing highly skilled candidates in roles across the IT sector, from providing first line system support and service desk analysis to receiving, logging and managing calls from internal staff. Our specialist IT division has seen a 100% growth year-on-year, so clients and candidates have benefited from the wealth of experience our expanding team possess.
Having spent years building strong working relationships with high profile IT clients, we’re equipped to provide access to short and permanent contract work. Our recruiters cater to candidates looking for niche roles, as well as facilitating the necessary Security Clearance for specific jobs.
Our IT recruitment division, based at our UK head office, is dedicated to helping you find your dream role. We provide a fully supportive package for all candidates, offering advice on everything from enhancing CVs to complying with overseas working legislation. Our recruiters are available for on-going support after you’ve secured a job to make sure you’re prepared for the next step in your career.
Morson supplies a diverse range of disciplines in this division, including:
Service Desk Analyst
Infrastructure Support Analyst
1st Line IT Support Engineer
Senior Business Analyst
Business SAP Systems Analyst
Help Desk Analyst
IT Support Engineer
Desktop Support Analyst
IT Infrastructure Support TechnicianSalisbury
Morson Talent are currently looking to recruit an IT Infrastructure Support Technician based at Rollestone, Salisbury. This is a permanent position. Training will be provided so can suit Graduate level. JOB PURPOSE The successful candidate's primary role will be supporting a virtualised infrastructure. MAIN ACTIVITIES AND TASKS The role will also involve designing and implementing upgrades and enhancements to the infrastructure solution in response to customer Change Requests KNOWLEDGE SKILLS AND EXPERIENCE Windows Skills Windows 2012R2 / Windows 2016 Management and support skills PowerShell scripting Writing and maintaining existing PowerShell based deployment process, including Git source control. Windows Failover Cluster Administration iSCSI SAN Storage in Windows Failover Clusters Understanding of how SCCM deploys patches and software packages and applications SCOM 2016 SCCM Build 1906 or newer Microsoft PKI Microsoft Domain Management and Troubleshooting Familiar with HPE DL 380 Series server build and configuration Cisco ASA Firewall and Network Switches. HPE Network Switches Understanding of iSCSI SAN Based storage Familiarity with software based SAN , HPE VSA Appliance Rollestone office will be the base location, however, the ability to travel is a requirement due to the requirement to be fully flexible in terms of assignment location. Client projects can at times require you to work away from home during the week (Mon-Fri).
2nd Line Support Engineer - DerbyshireDerbyshire
2nd Line Support - IT Support - Desktop Support - Windows 10 - Derbyshire - inside IR35. A fantastic long term contract opportunity for a 2nd Line Support Engineer based onsite in Derby (close to East Midlands airport). You will be an onsite Support Engineer helping users with any issues that arise with their IT equipment. The role could include Imaging laptops, Asset Management, maintaining and updating stock levels, general Desktop Support, MAC book and iPhone setup/queries. Strong communication skills in person and over the phone are essential along with experience in the usual Microsoft/Windows 10 technology.
2nd Line Support EngineerBirmingham
2nd Line Support - IT Support - Desktop Support - Windows 10 - Birmingham - inside IR35. A fantastic long term contract opportunity for a 2nd Line Support Engineer based onsite in Birmingham (although some remote working will be considered). You will be an onsite Support Engineer helping users with any issues that arise with their IT equipment. The role could include Imaging laptops, Asset Management, maintaining and updating stock levels, general Desktop Support, MAC book and iPhone setup/queries. Strong communication skills in person and over the phone are essential along with experience in the usual Microsoft/Windows 10 technology.