How Morson is supporting contractors with mental health initiatives #WorldMentalHealthDay

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by Jessica Tabinor on

Today marks #WorldMentalHealthDay2019. A day where the nation comes together for global mental health education, awareness and advocacy against social stigma. Mental health problems can affect anyone, any day of the year, but 10th October is a great day to show your support for better mental health and start looking after your own wellbeing.

  • It’s estimated that one in four people experience at least one diagnosable mental health issue in any given year and at any one time.

  • 15% have taken time off work due to mental health reasons. Of these, 28% were off work for more than a month.

Throughout the day we have been reflecting on the internal initiatives that we have put in place over the past year to support our colleagues. But we also have a responsibility to care for our contractors too. Morson is dedicated to providing a safe working environment for our contractors and one where each person is fully aware of the support network in place if they, or someone they know, is experiencing a mental health issue. 


Mental health awareness on the tracks

Throughout 2019 we have kick-started our mental health initiatives on the tracks. To provide an insight into what support is available for our rail workers, we sat down with Morson’s Health, Safety, Quality and Environmental Compliance Director, Gareth Morris:

“We have introduced a network of mental health first aiders to provide support to contractors working on the London Underground, one of Morson’s main areas for rail workers. We had a number of rail workers come forward and volunteer to take the training which was delivered by Russell Kimble, Morson’s Night Operations Manager and HSQE advisor.

Due to the nature of the job, working in rail can often see contractors working unsociable hours, research shows that working at night, when our body’s natural internal clock expects us to be asleep, puts stresses and strains on physical and mental wellbeing. That’s why we want to promote the availability of our mental health support to them as much as we can and we are looking to develop and enlarge the network of mental health first aiders even more to hopefully reach more people.”

Available to both Morson colleagues and our rail contractors is the Employee Assistance Programme. The external phone line is a free service open 24/7, 365 days a year. It’s designed to provide you with professional, independent and impartial information, support, and counselling. The programme is a confidential service available to all employees. Qualified counsellors can provide advice and support to help you work through any concerns and deal with anxiety or stress. The programme’s information services can equip you with the essential knowledge to help you address everyday challenges or at work or in your personal life.

Gareth added:

“Overall, we want to ensure that our contractors lead a happy life, both physically, socially and mentally. We have multi-cultural workforce and we want to ensure that no one feels isolated and that if anyone feels that they need to reach out for help, they know they have people that they can talk to in confidence.”


Tackling mental health in the workplace whitepaper 

Mental health is now a permanent part of the workplace, with figures from the Department of Health stating that one in four of us will experience mental illness at some point in our lives.

At Morson, we have seen an increase in the number staff coming forward to express their own struggles with mental illness and seek support. This change in attitudes presented the opportunity to strengthen our own workplace priorities towards mental health by developing effective engagement strategies that tackle the core issues. In doing so, this has enabled us to attract and retain our talented people, driv­­­e productivity and innovation and reap numerous commercial benefits that set us apart from many of our competitors.

Last year we launched our mental health whitepaper and pledged our support in stamping out stigma and creating inclusive, equal and diverse workplaces. Our guide aims to provide guidance on how to alter attitudes, spot the signs and tackle the issues. Click below to download.

download the whitepaper

Cx Jobs

Import Export Supervisor

The Imports and Exports Supervisor will be responsible for delivering Import and Export of equipment into and out of Qatar. Coordination and supervision of safe receipt, storage, pick, pack, dispatch and transportation activities in order to deliver customer requirements within timescales set. Also supervises and coordinates the planning of logistics activity and the resolution of queries/issues through interface with other teams/organisations. Ensure motivation and effective utilisation of workforce, adherence to SHE, Quality and other internal and external regulations. The external movement of assets to meet operational requirements on the MOB will fall within governance of this role. In addition, the Imports and Exports Supervisor will be responsible for all assets held in quarantine and Item Discrepancy Report (IDR) on base, ensuring safety compliance of non-conforming parts are segregated and managed to prevent non-approved items being allowed into the Supply Chain. Maintains a strong working relationship with Warehousing and Repairs staff to ensure accurate transfer of items inbound and outbound to prevent processing delays. Requires an excellent understanding of International Import and Export procedures and the required Customs and Trade relations paperwork, processes and principles through which the items will be processed to allow order will be satisfied. Must understand constraints and lead times associated with the work and the importance of prioritisation and customer service. Able to apply knowledge and skills to situations of high complexity, able to interpret data trends and variances and understand the impact of these on future asset supply. Requires excellent analysis and planning skills along with excellent relationship building and problem solving skills, able to use appropriate IT systems, requires good numeracy. Requires team leader knowledge team leadership, operational performance management and reporting, people development. This person would be seen, as a professional in the field of operational supply chain activities, be able to define the processes, propose improvements and manage those improvement into the day-to-day running of the operation. Must have a working knowledge of Export Control requirements and restrictions. Institute of Supply Chain Management Level 5, NVQ Level 3 / Level 5 Award or its equivalent is desirable but not essential.

Physical Logistics & Transport Supervisor

The PHS&T Supervisor will be responsible in the operational short to medium term for the coordination and supervision of safe receipt, storage, pick, pack, dispatch and transportation activities in order to deliver customer requirements within timescales set. Also supervises and coordinates the planning of logistics activity and the resolution of queries/issues through interface with other teams/organisations. Ensure motivation and effective utilisation of workforce, adherence to SHE, Quality and other internal and external regulations. This will include managing, stock (including lifting and stocktaking), handling, distribution of materiel on base (including Classified, Secret, or National Sensitive Data (NSD) equipment to meet the operational requirements of both Forward and Depth environments. In Addition the PHS&T Supervisor will be responsible for all the on base transportation of goods to the end user using delivery vehicles and forklift trucks in the execution of these duties to meet agreed KPIs and availability output on a daily basis. Requires in depth knowledge of the workings of a warehouse / logistics operation and the importance of compliance with the MRP Part 145 regulations. Requires excellent planning and expediting knowledge and skills and can demonstrate good experience of using asset tracking / warehouse and planning systems. Knowledge of BAES / customer and supplier logistics and Release to Service (RTS) documentation. Requires excellent relationship building and problem solving skills. Requires team leader knowledge, team leadership, budget control, planning, performance management and reporting. Requires good IT literacy skills and in depth knowledge of asset tracking / ERP systems. Understands Export Control regulation and be able to apply knowledge and skills in the correct completion of documentation. Close attention to details are essential. Driving licence Forklift licence desirable but not essential Institute of Supply Chain Management Level 5 or its equivalent is desirable but not essential.

Warehouse Operative

The Warehouse Operator will be responsible for the safe discharge receipt, storage, pick, pack, dispatch and transportation activities in line with regulations and standards in order to deliver customer requirements within timescales. Maintain and update appropriate IT systems, and resolve queries/issues through interface with other teams. Understand the workings of a Physical Logistics operation and the importance of documentation in a safety critical environment. Good planning and expediting knowledge and skills and can demonstrate experience of using asset tracking / warehouse and planning systems. Knowledge of BAES / customer and supplier logistics processes. Relationship building skills in order to build working rapport with the line and suppliers and problem solving skills to ensure quick resolution of items shortages to the line. Requires good IT literacy skills and knowledge of asset tracking / ERP systems. Maintain a strong working relationship with the Receipt and Despatch/Import and /Export staff to ensure accurate transfer of items inbound and outbound to prevent processing delays This person would be seen, as a competent individual in operational supply chain activities, be able to support the processes, propose improvements and manage those improvements into the day-to-day running of the operation. Must have a working knowledge of Export Control requirements including ITAR/EAR regulations and the movement of Classified equipment Forklift Driving Licence desirable Institute of Supply Chain Management Level 3, NVQ3 Award or its equivalent is desirable but not essential.

Receipt & Dispatch Operator Hawk

The Receipts and Dispatch (R&D) Operator will under supervision receipt, storage, pick, pack, dispatch and transportation activities in line with regulations and standards in order to deliver customer requirements within timescales. Maintain and update under supervision appropriate IT systems and resolve queries/issues through interface with other teams. All inbound and outbound equipment will be managed within the Main Store and will be goods received, inspected and accounted for on the IMS System. Outbound equipment will be packaged to the relevant standard including IATA, IMDG regulations and dependent upon the equipment classification will be subject to further rules and regulations. Inventory Management will utilise the IMS system for stock location and accounting. Experienced stores person, fully conversant with logistics and warehouse systems, locations and safe handling methods. Use of special to type containers. Awareness of potential hazards caused by incorrect storage such as moisture ingress and cadmium corrosion. Basic IT literacy skills and some knowledge of asset tracking / ERP systems. Requires a working knowledge of an operational supply chain, tools and techniques, protocols and procedures. Understands where and how to gather asset information, and how to interpret this information in a range of situations. Is able to build and maintain strong relationships within the Operational organisations. Maintains a strong working relationship with the Warehouse Operator, Import and Export staff to ensure accurate transfer of items inbound and outbound to prevent processing delays. This person would be seen, as a competent individual in operational supply chain activities, be able to support the processes, propose improvements and manage those improvements into the day-to-day running of the operation. A working knowledge of Export Control requirements including ITAR/EAR regulations is desirable. Forklift Truck Licence Institute of Supply Chain Management Level 2/3, NVQ 2 / National Diploma Level 2 or its equivalent is desirable but not essential

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