HR in Focus – How to introduce a sustainable mental health programme

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by Jessica Tabinor on

     HR IN FOCUS | MENTAL HEALTH | 5 MIN READ

  •  In our latest blog series ‘HR in Focus’, Morson HR Recruitment Manager, Craig Saxby, delves deeper into discussion points raised by HR industry leaders. 

  • This week we explore introducing a sustainable mental health programme into the workplace.



Last month Morson was proud to host The North West Talent Forum in partnership with Primeast. The forum brought together HR professionals, ex-police officers and business owners to discuss and learn how to introduce a sustainable mental health programme within a business.

Primeast specialises in leadership development and organisational consulting. They partner with businesses all over the country to transform their capability and develop leaders to meet the challenges of an unpredictable world.

The event brought together likeminded individuals with the same unique goal – solving the most difficult challenges in the HR industry. In our latest blog series ‘HR in Focus’, Morson HR Recruitment Manager, Craig Saxby, delves deeper into discussion points raised by HR industry leaders.  This week we explore introducing a sustainable mental health programme into the workplace.



THE CHALLENGE - How to introduce a sustainable mental health programme

Positively, mental health is front of mind for many organisations. In 2017 alone, ​12.5 million working days were lost due to work-related stress, depression or anxiety. It is believed that one in four of us will experience mental illness at some point in our lives and almost half (46%) of those living with a mental health condition hide it from their colleagues and employer. Therefore, it is essential that workplaces respond to the needs of their workforce. Initiatives to reduce stigmas, education for line managers on spotting the signs of mental ill-health and providing confidential support are steps which organisations can take to care for their employee's mental wellbeing.  

At Morson International, we have seen an increase in the number of employees coming forward to express their own struggles with mental illness and seek support. This change in attitudes presented the opportunity to strengthen our own workplace priorities towards mental health by developing effective engagement strategies that tackle the core issues. In doing so, this has enabled us to attract and retain our talented people, driv­­­e productivity and innovation and reap numerous commercial benefits that set us apart from many of our competitors.


Creating a mental health policy

For many businesses, addressing mental health problems at the workplace will begin with the development of a policy. A mental health policy for the workplace can help leaders to define the vision for improving mental health in the workplace and to establish a plan of action going forward.

In order to ensure consistency and implement a clear direction, a mental health policy for the workplace can be developed separately, or as part of a broader wellbeing policy. Either way, its best practice to follow the below steps:

  • Analysing the mental health issues.
  • Developing the policy.
  • Developing strategies to implement the policy.
  • Implementing and evaluating the policy

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Aligning a mental health programme across the business

One of the most difficult components of developing a sustainable mental health programme is how to align it across an entire business. Perhaps you have a large number of branch offices? You want to support both customers and employees?

Implementing a mental health programme involves more than introducing a random collection of initiatives. One size certainly doesn’t fit all when it comes to mental health and so to create a programme that effectively promotes workplace wellbeing whilst aligning it to all parts of your business, you must ensure it can be flexible and individual. You need to think about which programmes suit your workplace best, consider cost-effectiveness and seek employee input.

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In order to gather the initial employee input and to find out what kind of support your business requires, you may consider running workshops, health checks or even create a business-wide survey to complete the initial research.


Examples of mental health resources you can implement right now
  • Use technology – there are a number of fantastic apps such as Headspace, Talkspace and Thrive.

  • MHFA - Mental Health First Aiders are colleagues who are trained to spot the signs and symptoms of mental ill-health and provide help on a first aid basis in the same way that a physical first aider would. They’re able to recognise the warning signs of mental ill-health or emotional distress, approach discussions in a sensitive and non-judgemental manner, and guide people to appropriate resources if they need them.

  • Employee Assistance Program – find the right program and implement it within your business to offer external support for someone who may not want to seek help internally.

  • Train managers, train employees – Create the leadership that you want rather than waiting for it to arrive on its own.

  • Create a safe environment - Create safe, quiet places for employees to take a moment out of the day, encourage getting out of the office. Think about alternative workspaces such as standing desks or chairs that are better for the body and mind.

  • Ensure the right policies are in place – policies for sick leave, parenting, domestic issues etc need to be clear.

Stay tuned for our next HR in Focus blog next week! 


Find out more about business culture and HR trends, download our cultural change whitepaper. Or, If you're looking for your next opportunity search our latest jobs here

Cx Jobs

Import Export Supervisor

The Imports and Exports Supervisor will be responsible for delivering Import and Export of equipment into and out of Qatar. Coordination and supervision of safe receipt, storage, pick, pack, dispatch and transportation activities in order to deliver customer requirements within timescales set. Also supervises and coordinates the planning of logistics activity and the resolution of queries/issues through interface with other teams/organisations. Ensure motivation and effective utilisation of workforce, adherence to SHE, Quality and other internal and external regulations. The external movement of assets to meet operational requirements on the MOB will fall within governance of this role. In addition, the Imports and Exports Supervisor will be responsible for all assets held in quarantine and Item Discrepancy Report (IDR) on base, ensuring safety compliance of non-conforming parts are segregated and managed to prevent non-approved items being allowed into the Supply Chain. Maintains a strong working relationship with Warehousing and Repairs staff to ensure accurate transfer of items inbound and outbound to prevent processing delays. Requires an excellent understanding of International Import and Export procedures and the required Customs and Trade relations paperwork, processes and principles through which the items will be processed to allow order will be satisfied. Must understand constraints and lead times associated with the work and the importance of prioritisation and customer service. Able to apply knowledge and skills to situations of high complexity, able to interpret data trends and variances and understand the impact of these on future asset supply. Requires excellent analysis and planning skills along with excellent relationship building and problem solving skills, able to use appropriate IT systems, requires good numeracy. Requires team leader knowledge team leadership, operational performance management and reporting, people development. This person would be seen, as a professional in the field of operational supply chain activities, be able to define the processes, propose improvements and manage those improvement into the day-to-day running of the operation. Must have a working knowledge of Export Control requirements and restrictions. Institute of Supply Chain Management Level 5, NVQ Level 3 / Level 5 Award or its equivalent is desirable but not essential.

Physical Logistics & Transport Supervisor

The PHS&T Supervisor will be responsible in the operational short to medium term for the coordination and supervision of safe receipt, storage, pick, pack, dispatch and transportation activities in order to deliver customer requirements within timescales set. Also supervises and coordinates the planning of logistics activity and the resolution of queries/issues through interface with other teams/organisations. Ensure motivation and effective utilisation of workforce, adherence to SHE, Quality and other internal and external regulations. This will include managing, stock (including lifting and stocktaking), handling, distribution of materiel on base (including Classified, Secret, or National Sensitive Data (NSD) equipment to meet the operational requirements of both Forward and Depth environments. In Addition the PHS&T Supervisor will be responsible for all the on base transportation of goods to the end user using delivery vehicles and forklift trucks in the execution of these duties to meet agreed KPIs and availability output on a daily basis. Requires in depth knowledge of the workings of a warehouse / logistics operation and the importance of compliance with the MRP Part 145 regulations. Requires excellent planning and expediting knowledge and skills and can demonstrate good experience of using asset tracking / warehouse and planning systems. Knowledge of BAES / customer and supplier logistics and Release to Service (RTS) documentation. Requires excellent relationship building and problem solving skills. Requires team leader knowledge, team leadership, budget control, planning, performance management and reporting. Requires good IT literacy skills and in depth knowledge of asset tracking / ERP systems. Understands Export Control regulation and be able to apply knowledge and skills in the correct completion of documentation. Close attention to details are essential. Driving licence Forklift licence desirable but not essential Institute of Supply Chain Management Level 5 or its equivalent is desirable but not essential.

Warehouse Operative

The Warehouse Operator will be responsible for the safe discharge receipt, storage, pick, pack, dispatch and transportation activities in line with regulations and standards in order to deliver customer requirements within timescales. Maintain and update appropriate IT systems, and resolve queries/issues through interface with other teams. Understand the workings of a Physical Logistics operation and the importance of documentation in a safety critical environment. Good planning and expediting knowledge and skills and can demonstrate experience of using asset tracking / warehouse and planning systems. Knowledge of BAES / customer and supplier logistics processes. Relationship building skills in order to build working rapport with the line and suppliers and problem solving skills to ensure quick resolution of items shortages to the line. Requires good IT literacy skills and knowledge of asset tracking / ERP systems. Maintain a strong working relationship with the Receipt and Despatch/Import and /Export staff to ensure accurate transfer of items inbound and outbound to prevent processing delays This person would be seen, as a competent individual in operational supply chain activities, be able to support the processes, propose improvements and manage those improvements into the day-to-day running of the operation. Must have a working knowledge of Export Control requirements including ITAR/EAR regulations and the movement of Classified equipment Forklift Driving Licence desirable Institute of Supply Chain Management Level 3, NVQ3 Award or its equivalent is desirable but not essential.

Receipt & Dispatch Operator Hawk

The Receipts and Dispatch (R&D) Operator will under supervision receipt, storage, pick, pack, dispatch and transportation activities in line with regulations and standards in order to deliver customer requirements within timescales. Maintain and update under supervision appropriate IT systems and resolve queries/issues through interface with other teams. All inbound and outbound equipment will be managed within the Main Store and will be goods received, inspected and accounted for on the IMS System. Outbound equipment will be packaged to the relevant standard including IATA, IMDG regulations and dependent upon the equipment classification will be subject to further rules and regulations. Inventory Management will utilise the IMS system for stock location and accounting. Experienced stores person, fully conversant with logistics and warehouse systems, locations and safe handling methods. Use of special to type containers. Awareness of potential hazards caused by incorrect storage such as moisture ingress and cadmium corrosion. Basic IT literacy skills and some knowledge of asset tracking / ERP systems. Requires a working knowledge of an operational supply chain, tools and techniques, protocols and procedures. Understands where and how to gather asset information, and how to interpret this information in a range of situations. Is able to build and maintain strong relationships within the Operational organisations. Maintains a strong working relationship with the Warehouse Operator, Import and Export staff to ensure accurate transfer of items inbound and outbound to prevent processing delays. This person would be seen, as a competent individual in operational supply chain activities, be able to support the processes, propose improvements and manage those improvements into the day-to-day running of the operation. A working knowledge of Export Control requirements including ITAR/EAR regulations is desirable. Forklift Truck Licence Institute of Supply Chain Management Level 2/3, NVQ 2 / National Diploma Level 2 or its equivalent is desirable but not essential

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