How Do I Become a Quality Assurance Manager?

How to become a Quality Assurance Manager
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by Jessica Tabinor on

For businesses to make sure their products and services meet the highest standards, they need to employ quality assurance managers. Keep reading to find out more about the skills you’ll need to enter this field and discover if quality assurance manager jobs are the right fit for you.

RATES
£23-40k

HOT SPOTS
Hinkley Point C / HS2

QUALIFICATION
Degree | HND


What do quality assurance manager jobs involve?

Quality assurance managers are responsible for quality control within an organisation, ensuring that the product or service being provided meets internal and external requirements. These requirements can range from legal compliance and health and safety regulations to customer expectations.

Your daily duties will vary depending on the industry you’re in, as well as the nature of your role. Activities you may be involved in include establishing quality procedures and specifications, reviewing customer requirements, highlighting areas of weakness and suggesting ways to improve, testing products and processes, determining training needs and looking at ways of improving general efficiency. Depending on the size of the organisation, you could also find yourself managing a team of quality control technicians.
 

What is a quality assurance manager’s salary?

Salaries for this role can vary, depending on the sector, location and organisation you’re working for. Starting salaries are usually between £23,000 and £30,000 per year, with this increasing as you progress through your career.

More experienced professionals can see their salary increase to between £40,000 and £55,000 per year, with some senior managers achieving even more.

These figures are intended as a guideline only.
 

What skills do I need?

Quality assurance manager jobs require excellent planning and organisation skills, and you’ll need to pride yourself on your problem-solving abilities. Relevant technical skills are essential, but these will vary depending on the industry you’re working in.

You’ll need good IT and maths skills and a solid understanding of statistics and analysis.

If you’re going to be working in a larger organisation with a team, it’s important to have leadership skills and be able to motivate those around you.
 

What qualifications do I need?

Most employers will require you to have a minimum of an undergraduate degree or HND to enter this field, as well as relevant experience in that industry.

Graduates from any subject can be accepted, but some areas may be more helpful than others. Degrees that include quality management modules can give you a good head start. Certain sectors, such as science, technology and engineering, may require more industry-specific qualifications.

Some employers will offer postgraduate training schemes, offering you the chance to fast-track your career progression, gaining experience while also working towards an additional qualification.
 

What are the hours and conditions?

Working hours may differ from one sector to another. For some, it’ll be normal office hours, working Monday to Friday, 9 to 5. However, others may require you to work in shifts, covering 7 days a week. In these roles, it’s common to work outside of normal office hours, with early starts and late finishes the norm.

Where you are based will also vary according to the sector you’re in. You might find yourself based mainly out of an office, but could also spend time in a factory production line or quality control lab.
 

Career progression

There are excellent opportunities available within quality assurance for those willing to put in the time and effort. With enough relevant experience, you could move into a senior management position, or opt to become a freelance consultant. Many people will move into management roles in other areas of the business, such as health and safety or production.

A good way to broaden your career horizons and boost your earning potential is to gain a professional qualification or seek membership of a trade body, such as the Chartered Quality Institute (CQI) or Chartered Management Institute (CMI).
 

Areas of specialism 

Quality assurance managers are required across multiple industries, meaning there are lots of opportunities to specialise in a specific field, from engineering and manufacturing to financial services and education.


To search for opportunities across the sector click here. Or, browse our dedicated HS2 and Hinkley Point C pages for more information.


Cx Jobs

Senior Solution Manager - Wireless products

Morson International is working with one of the largest ICT solution providers in the world. We are looking for a Senior Solution Manager to join my client at their Paris office, where under the responsibility of the current Product Line Director, they will be responsible for presales support in France and / or Abroad of our clients Wireless portfolio ResponsibilitiesPresales support including quote, network design, proposal, testing.Find, identify, develop and close business opportunities with operators.Collect and analyze marketing information. Enhance customer relations.Manage and coordinate activities between our client and the operators they work with.Promote the full range of our clients solutions to defined customers.Establish product presentations.Identify the needs of key customers and coordinate with product teams and engineering to ensure that these needs are implemented in products.Develop partnership projects with operators and their partners, help define new business models and product support features.Identify, quantify and recommend an action plan for new business opportunities, in line with the overall strategy of the company.QualificationsMinimum Master Degree in Engineering or Business.Minimum 5 years of experience in Telecoms.Technical capabilities, business and negotiating skills.Ability to understand customer needs to target the desired solution.Respect and appreciation of customer requirements.Detailed knowledge of business models and market strategies management services.Good knowledge of telco products & solutions.Excellent ability to collaborate with a variety of people (product management, engineering, marketing).Very good relationship building skills.Ability to interface with the customer and work in a multicultural environment.Bilingual, English and French

Systems Engineer - Maritime and Defence

Role: Systems Engineer - Maritime and Defence Location: Winfrith Newburgh, Dorset Salary: Competitive Start: ASAP ATLAS ELEKTRONIK UK develop, supply and support cutting-edge maritime technology for customers worldwide. Based in Winfrith Newburgh, Dorset, they work closely with the UK Royal Navy and global customers to create products which protect lives at sea.Due to continued success, they are currently looking to recruit a Systems Engineer Candidates should have good electrical / electronic design experience, a good understanding of design assurance, as well as knowledge of appropriate drawing and defence standards. Knowledge of EPLAN would also be advantageous Key Accountabilities Responsible for delivering key system engineering processes across the product lifecycle.Working closely with the project teams including the System Design Authority, Engineering Manager and Team Engineers.Use expertise and knowledge to make a strong contribution to bids and projects. Key Knowledge, Skills and Personal Qualities Good sound knowledge and understanding of systems engineering principles and their application to multi-disciplinary (mechanical, electrical, electronic and software design principles) engineering projects.Sound understanding of requirements management and decomposition.Familiarity with Defence Standards (particularly DEF-STAN and MIL-STD).Ability to solve complex problems and to critically review results and methods to ensure qualityAbility to expand knowledge into new domain areas, and work across domains and see the bigger picture.Strong communication skills, including delivery of presentations.Good written skills particularly technical report writing, ability to communicate with expert and non-expert stakeholders.Educated to degree or equivalent level in an engineering, or related discipline.Knowledge and experience of INCOSE Systems Engineering practice and principles.Preferably have an understanding of military systems, in particular maritime systems. Alternatively, we will consider other highly regulated industries including aerospace, nuclear, or rail.Ideally (but not essential) experienced in one or more of the following domain areas: Maritime Combat Systems, integration of equipment and software; Unmanned Systems; Combat Management Systems; Acoustics / Sonar Processing.Experience in preparation of documentation for bids.Primary software/system skills: IBM DOORS requirements management (9.x / NG); UML / SysML.Desirable software/system skills: Enterprise Architect (EA); IBM Rational Quality Manager (RQM); IBM Rational Publishing Engine (RPE). For the right candidate, our client can offer a competitive salary and excellent benefits package, combined with the opportunity to work for a highly respected, innovative, expanding company at the forefront of their industry offering excellent prospects for future career and salary development and advancement. MORSON INTERNATIONAL, part of the Morson Group, are the leading TECHNICAL & ENGINEERING RECRUITMENT COMPANY in the UK specialising in Technical Support to the following industries: Defence, Nuclear, Power Generation, Aerospace, Rail, Marine, Petrochemical & Construction

Software Quality Assurance Engineer

Our client seek a Software Quality Assurance Engineer for a 6 month contract in Stevenage, Hertfordshire.This role reports via the local Head of Equipment Quality for all quality matters. In this way the Quality Assurance requirements of all Equipment programmes are coordinated and directed and remain independent and have unimpeded access to top management. The successful candidate shall be able to work autonomously within the project team but where necessary has the right to refer any matter to the Head of Equipments Quality for resolution.TYPICAL TASKS AT SQE LEVEL INCLUDE:Definition of the quality objectives and the Project Software Quality Assurance Baseline, producing the applicable Software Quality Assurance Plan, Project Standards and Quality Operational Procedures.Supporting the Software Delivery Manager in the definition and the implementation of the overall software project processes, in the definition of the development logic and in the choice of methods and tools to be used.Assessment of the Software Processes and the quality of the various items of the Software Product through quality inspections, reviews, audits, collection and analysis of metrics.Support and possibly chair reviews (e.g. PDR, CDR, TRR, TRB, DRB).QA Approval of all documentation.Assessment and reporting on the quality of the Software Product and Processes, in periodic reports and in the specific reports allocated to the Reviews.Management of the interface with the internal and/or external customer on Software Quality matters in agreement with the Software Delivery Manager.The SQE is a key factor in process improvement by suggesting improvement actions and participating in their implementation within the project.KEY SKILLS/PROVEN ABILITYEssential A background in Software Product Assurance or directly comparable proven ability within the Space, Aerospace or high tech sectorsKnowledge/experience of high quality /complex manufacturing - in a high scrutiny environmentExperience of Software quality requirement implementation and adherenceExperience of complex assemblies, Software and Hardware interaction, low volume processes Desirable ECSS qualification Q70/08/28/38An understanding of FPGA and ASIC space applications and quality requirements ADDITIONAL:IR35: This role has been deemed Inside IR35Working Pattern: Monday to Friday days - plus occasional ad hoc shiftsTravel: Occasional travel to other UK and overseas sites

Principal Engineer - Human Factors (POOLING)

Our client BAE Systems are seeking a number of Principal Engineer - Human Factors contractors for 6 month positions to support their Submarines business in Barrow in Furness, Cumbria.KEY TASKS / RESPONSIBILITIESDelivery of Human Factors input to boat programmes including:Spatial, workplace and workspace assessment (understanding of anthropometry)Human Computer Interaction (HCI) development and assessment including agile engineering approachesHuman Machine Interface (HMI) assessmentHuman Factors Integration Plan (HFIP) and Target Audience Description (TAD) developmentProvision of Human Factors advice to stakeholders across the range of HF disciplines KEY SKILLS/ PROVEN ABILITYProven ability in delivering Human Factors Expertise to large scale projectsAdditionalDue to the sensitive nature of the product all applicants must have worked within the Defence / Military industry within the last 12 months or be capable of obtaining Security Clearance (SC level minimum).This role has been deemed Inside IR35 by the client.

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