Passport to Success: The Hidden Skills in an Airport

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by Rebekah Valero-Lee on

Adrian Adair, operations director at Morson International, discusses hidden skills across an airportairport-jobs

Airports across the country are busy gearing up for the summer rush when passenger numbers spike and millions of customer’s jet off on holiday.

As the largest UK-owned airport operator, this is particularly pertinent for Manchester Airports Group (MAG). Operating four of the country’s busiest airports (Manchester, London Stanstead, Bournemouth and East Midlands) can be challenging, with thousands of skilled staff needed to avoid operational issues, keep passengers moving and arrivals/departures on schedule.

Here at Morson International, we’re a proud partner of MAG and provide its outsourced recruitment managed service for contractors on behalf of the UK operator to help source the right skills and personnel.

MAG welcomes more than 50 million flyers a year across 250+ routes and serves around 75% of the UK – a figure that is fast growing as the world becomes ever more accessible.

The sky is the limit with airport careers. In a world where technology, safety concerns and passenger demands continue to grow and evolve, we’ve analysed some of the major and more unique skills that it takes to run an airport.


Engineers are responsible for planning, designing, constructing, renovating and maintaining airport operations. This complex infrastructure is underpinned by numerous business and safety-critical systems and engineers ensure the smooth operation.

The government is pioneering a number of significant infrastructure expansions including a dramatic £1bn transformation of Manchester Airport to deliver a new super-sized terminal, faster security lanes and more routes than ever before. Once complete, the 10-year scheme will nearly double the number of airport jobs to 40,000, add 10 million more annual passengers and lay the foundations to meet future demand.

Check in

Check in and baggage handling technology has advanced considerably over recent years with the introduction of self-serve and online check in kiosks. Staff, however, are still required to manually process passengers with specific needs that the technology cannot serve. Grounds operations staff are also important to ensure passengers’ luggage and cargo is moved around safely onto every flight.

Recruitment Vetting

MAG employs thousands of staff across the UK and each need to be vetted and cleared to Civil Aviation Authority standards. These strict regulations help to meet operational demands and keep passengers safe. We’re currently recruiting for a vetting co-ordinator for MAG. For more info, click here.


IT plays a crucial role within airports and has transformed how people travel – creating seamless journeys from A to B. From powering baggage handling, security and traffic control systems, keeping everyone and everything moving 24/7 is a huge task. That’s exactly why MAG recruits large teams of skilled IT specialists, including communication engineers, programme managers, information analysts and database specialists, to ensure that its airports continue to embrace new technology and intelligent innovations that flyers now demand of their travel experience.

Change and Transformation

New technology, infrastructure developments, customer expectations and security demands has resulted in an increasing volume of transformation programmes in airports to implement significant change. Skilled leaders in change and transformation are needed to provide operational input to ensure the airport’s interests remain a priority during what are often complex multi-stakeholder projects that result in radical new ways of working. An excellent example of this is the finance director position we’re recruiting for who will be tasked with driving a cultural change and performance improvement agenda across Finance.


Travelling through the airport needs to be safe, fuss-free and fast. Security personnel play a big role in making sure the airport is a safe place to travel through and work in. Great personal skills and an eye for detail play a big part in the role.

Global Operations

Airport operators including MAG deliver services across the globe and seek skilled project staff who are fluent in other languages. One example is a project support analyst/co-ordinator role that we’re currently recruiting for, which requires the candidate to speak Japanese to help support MAG’s overseas operations and develop new relationships across East Asia.


Airports need numerous administrators to support department operations such as maintenance, engineering, sales and fuel. One unique example that we’re currently recruiting for is an administrator with responsibility for staff parking throughout the entire airport estate, which covers 12,000 employees.

Passengers can feel assured that every part of their airport experience is designed to be as enjoyable as possible, with safety and efficiency at the forefront.

To find out more about the jobs available with Morson International and MAG, visit

Cx Jobs

System Design Authority

Job Title: System Design Authority (Systems Engineer) Location: Winfrith, Dorset ATLAS ELEKTRONIK UK develop, supply, and support cutting-edge maritime technology for customers worldwide. Based in Winfrith, Dorset, they work closely with the UK Royal Navy and global customers to create products which protect lives at sea. Due to continued success AEUK are looking to recruit a System Design Authority to join their Surface Ships Division. The scope of the role covers the complete lifecycle of Products from capturing the requirements to installation and then successful handover with the customer. Atlas Elektronik UK has a great reputation in the industry and is a technological leader in the maritime defence sector. This role covers all aspects of the requirements setting, system definition and overseeing solution delivery across the product lifecycle, from requirements capture and analysis through system specification, concept studies, modelling and simulation, design and development, system integration, validation and qualification. The Job: An exciting opportunity to plan, manage and support new and ongoing Maritime projects including unmanned craft, anti-submarine systems, mine warfare, sonar systems and more.Ensure the product specifications meet customer requirementsManage system specificationsPlan the development and testing of the productManage technical risks alongside bid/project managerTest and acceptance strategyRepresent the business to 3rd partiesResponsible for the successful delivery of the system The candidate will need:Previous experience supporting systems and equipment projects in a similar environment: Ideally: Systems engineering, sonar and underwater acoustics, maritime security systems, marine technology, mine warfare, anti-submarine warfare, command and control systems)Other relevant experience could involve - Satellite Industries, Rail, Automotive, Aerospace, ROV, Subsea Engineering, mining etc.Communication, organisational, and leadership skillsKeen attention to detail You must be able to achieve full SC (Security Clearance) The Client: Professional and friendly teamNew role due to growth To apply, please follow the relevant buttons on this page. Alternatively, you can contact me via LinkedIn, Charlie Moore working at Morson International.

First Article Inspector (FAIRS)

Morson are looking to recruit a skilled and experience First Article Inspector to complete First Article Inspection reports to client, customer and general Aerospace standards.**Applicants must have previous First Article Inspection experience, any candidates without this experience WILL NOT be considered**Duties and Responsibilities:Liaise with internal departments to builds information packs for FAITo complete First Article Inspection reports to satisfy client, customer and Aerospace standards (e.g. AS9102 / Boeing / Airbus)Attend internal meetings as requiredAttend review meetings with project leaders and customer on FAIR related issuesTo review inspection criteria as part of FAITo ensure adherence to the Quality Management System in all quality aspectsTo ensure adherence to the Quality Management System in all quality aspectsSkills/Knowledge Requirements:5 Years' experience in AerospaceAble to create FAI reports and review content at client, customer and Aerospace standards (e.g. AS9102)Analytical skills, IT skills to include Microsoft Office Products and EFACSBe able to read and interpret engineering drawings and all associated documentationRead and understand technical reports and customer drawingsOpen minded with can do attitude, must be a team player

Junior Administrator / Admin Assistant - Uxbridge

Vital Human Resoures are recruting for a Junior Administrator / Admin Assistant to join their team.Location: Vital Office, Uxbridge Job Description:Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely mannerProviding administrative support to ensure efficient operation of the officeSupport managers and employees through a variety of tasks related to organisation and communicationReceive and respond to email messagesDevelop reports as requestedMaintain data entry onto internal systemsExperience and qualifications required:General administrative skillsAdept in TechnologyExcellent verbal & written CommunicationOrganisationTime ManagementStrategic PlanningReportingAttention to detailAnticipates Needs If you think you might be suitable for this role, please email your CV tokarim . elaouni @ vital . uk . comContact Karim Elaouni 07816 237 063

Electrical Fitter (Cranes)

Electrical Fitter (Cranes)To start ASAP3 months contract initially36 hours standard Possible average of 50 hours a weekCertificates required: 17th or 18th Edition + NVQ Level 3, apprenticeship or equivalent.Job description:Undertake the installation, repair, maintenance and manufacture of electrical systems as required on ships/submarine/land based systems in the marine defence and commercial industry. Read drawings, interpret work instructions and perform the work to time, cost and quality. Ability to overhaul and install a variety of electrical equipment in control, distribution and control systems covering areas such as weapons, navigation, sensors and communications systems. Installation and connection of cabling. Set to work by the use of test equipment. Carry out functional tests and surveys. Competent to use general workshop machinery and hand tools related to the role of electrical fitter. Cleaning up of own work arisings. Slinging duties as required.Work at heightsAny other task within the individual's competence as directed by the company. All applicants will undergo trough security clearance process

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