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Health and Safety

Report A Close Call

close call app

The Close Call App | Reporting a close call is now even easier with the close call app. Download the app from the App Store or Google Play.

What is a Close Call?

“An event that had the potential to cause injury or damage”

In other words – this time no one was hurt and no damage caused, but next time we might not be so lucky. Take all reasonable steps at all times to protect the health, safety and welfare of yourself and others. Never put yourself in danger unless you are fully competent to deal with the situation. If in doubt, seek help immediately!

  • A hazard – is anything that has the potential to cause harm
  • A risk – is the chance that a hazard will cause harm
  • Reporting a Close Call is a positive act
  • The Close Call system operates in a blame free environment
  • It is better to have a Close Call than a lesson learnt!

Record a close call | Please complete this form as accurately as possible to file a Close Call report. Submitting your name and contact details are optional, however your identity will remain confidential and only be revealed to the HSQE Close Call team. You are free to remain anonymous if you wish, however we will be unable to update you as to any actions taken as a result of your report. 

Form ID:2620


 
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​The Close Call App

Reporting a Close Call is now even easier with the Morson Close Call App.

Simply download the app from Google Play or the App Store for on the go, convenient safety reporting.

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    Altering Attitudes Towards Mental Heath

    Recruitment is one of the most stressful occupations, sitting alongside teachers, nurses, city traders and chefs. With plenty of contributing factors leading to the root causes of stress and anxiety, which are two of the most common mental health concerns in the UK today, we put mental health firmly on the agenda with MorFit: a dedicated wellbeing strategy that promotes healthy lifestyles to prevent illness, but also contributes to happiness in order to maintain a good quality of life. Too many businesses fail to view mental health as a priority, citing reasons such as operational demands and insufficient resources. This, coupled with a lack of awareness and understanding of the benefits that such initiatives deliver, means a high percentage of UK organisations still have no mental wellbeing policy in place. Putting mental health issues on a par with physical problems helps break down the barriers that prevent people from opening up about their emotional, psychological and social wellbeing. Removing the perceived stigma encourages people to talk openly and honestly about their personal issues, concerns and struggles, meaning employers can apply the right support mechanisms for them and their situation. Mental illness doesn’t discriminate and there is no one-size-fits-all solution. Different needs and scenarios require different intervention strategies, meaning businesses must have a range of tools at their disposal to take a flexible approach and break down traditional mental health stereotypes. Moving towards a culture of proactive and preventative measures has been the enabler in tackling mental health within Morson. Workplace wellbeing is supported by our Group board, which creates commitment from both the top down and bottom up in supporting a culture where mental health is prioritised. “Instead of hiding behind the pressures of recruitment, we recognise the issues that our workforce face and develop robust health and wellbeing programmes that form part of a wider culture of openness and support, to tackle mental health head-on. Through a new generation of health and wellbeing initiatives that go far beyond lip service and meeting statutory guidelines, we encourage our workforce and their families to lead happier and healthier lifestyles by providing access to advice about lifestyle choices and giving the right encouragement and support to positively change behaviours.” - Becki Ross, Group Head of HR at Morson Strategies and Engagement Morson International is committed to maintaining a conversation around mental health through a number of ongoing engagement activities: By signing the Mindful Employer Charter we support mental wellbeing at work by continuing to improve the practices within our own organisation to deliver long-term change and provide easier access to information and support for those who experience different mental health conditions. In addition to counselling services, stress management and support managing workplace pressures and workloads, we also run mental health workshops specifically for line managers. The training equips our managers with the skills, experience and knowledge to understand and manage mental health in every corner of the business, whilst establishing themselves as touch points for anyone struggling and in need of support. The Morson Vital Safety Units continue to tour sites across the UK engaging in proactive conversations around health and safety. Helping to facilitate and focus communications, the team behind the Safety Units are having increasing discussions around emotional health and wellbeing to deliver a holistic approach. The Safety Units also allow us to carry out conversations in any location throughout the UK, even the most remote of sites, to reach our entire workforce. They have a particular focus on contractors who work in environments more susceptible to health and safety related issues, such as anti-social working patterns and high-risk activities, with the majority of our Safety Unit talks taking place directly with our rail workforce. Mental health and wellbeing now form part of our quarterly briefs with all our rail supervisors to ensure that we are doing everything possible to break down the barriers, so that our entire workforce feel comfortable in the workplace and that we create environments where everyone can thrive regardless of their issues. We are as much committed to health as we are to safety, helping to readdress any previous imbalance in health and safety activities in industries where safety was previously seen as a larger priority. Morson has released a mental health whitepaper which includes more insights from our contractor survey supported by powerful personal stories of our own employees and ex-Morson sponsored boxer Ricky Hatton. To download, visit www.morson.com/tackling-mental-health

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    How to Create a Mental Health Friendly Culture in Business

    At Morson International, we have seen an increase in the number of staff coming forward to express their own struggles with mental illness and seek support. This change in attitudes presented the opportunity to strengthen our own workplace priorities towards mental health by developing effective engagement strategies that tackle the core issues. In doing so, this has enabled us to attract and retain our talented people, drive productivity and innovation and reap numerous commercial benefits that set us apart from many of our competitors. We conducted a survey of 1,400 Morson contractors and collated findings from the Sale Sharks Community Trusts mental health awareness programme to produce a whitepaper that provides a unique insight into workplace mental health in the UK, showing the current state of affairs, the progress made to date and future objectives for employers. The survey helped to reveal what practical steps organisations could take to improve the way they manage and support staff with mental health concerns. Two thirds (66%) of respondents said that developing the right culture was the best way to improving mental health awareness. More than 60% said more support and access to education around mental health was also needed to combat the issue and a further 53% said an anonymous support line would prove beneficial to them and their business. Every business must begin with the basics and create a strong company culture where employees feel valued, supported and encouraged. Creating a culture where staff can be themselves makes it easier to speak about mental health concerns without fear. Championing our employees’ mental wellbeing is part of the overall Morson Group strategy, showing our workforce that we are serious in giving them access to the support and tools they need, as and when required. The decision to disclose a mental health concern is not one that people take lightly and an open and honest culture helps to stamp out any fear of discrimination to encourage staff to come forward. A Morson guide to managing mental health in the workplace: Identify gaps in your mental health aspirations and current practices to first understand what additional programmes and initiatives are required. Develop a mental health strategy that is championed from the top down through positive behaviours and attitudes. Ensure this strategy touches every part of your organisation by building wellbeing into core business values. Address any negative perceptions and opinions held by management and those implementing the policies. Train key staff in becoming mental health champions, ensuring they are handpicked based on personality, empathy and other key traits. Train existing and new managers on mental health and make it part of their line management role to spot the signs. Effectively communicate your mental health and wellbeing resources to staff. Ensure staff working in all locations can access the same resources and support channels with ease. Maintain momentum by ensuring policies are reviewed regularly for maximum impact and act on feedback from staff throughout the business to tailor policies to changing needs. Ensure flexibility by recognising that people need different adjustments in the workplace. Over the coming years, we expect mental wellbeing to play an increasingly prominent role within every business, yet the attitudes of individual leaders will remain a major influence on the rate of adoption. Organisations with increasing skills shortages and strong leadership will help bring mental health in the workplace to the fore, by recognising the numerous commercial benefits it provides. By celebrating good practice and sharing the stories of what individuals face within our own organisation, we hope that other businesses can benefit from this information and insight and use it to help to kick-start their own wellbeing journey. Morson has released a mental health whitepaper which includes more insights from our contractor survey supported by powerful personal stories of our own employees and ex-Morson sponsored boxer Ricky Hatton. To download, visit www.morson.com/tackling-mental-health

    Find out more