Health and Safety

Report A Close Call

close call app

The Close Call App | Reporting a close call is now even easier with the close call app. Download the app from the App Store or Google Play.

What is a Close Call?

“An event that had the potential to cause injury or damage”

In other words – this time no one was hurt and no damage caused, but next time we might not be so lucky. Take all reasonable steps at all times to protect the health, safety and welfare of yourself and others. Never put yourself in danger unless you are fully competent to deal with the situation. If in doubt, seek help immediately!

  • A hazard – is anything that has the potential to cause harm
  • A risk – is the chance that a hazard will cause harm
  • Reporting a Close Call is a positive act
  • The Close Call system operates in a blame free environment
  • It is better to have a Close Call than a lesson learnt!

Record a close call | Please complete this form as accurately as possible to file a Close Call report. Submitting your name and contact details are optional, however your identity will remain confidential and only be revealed to the HSQE Close Call team. You are free to remain anonymous if you wish, however we will be unable to update you as to any actions taken as a result of your report. 

Form ID:2620


​The Close Call App

Reporting a Close Call is now even easier with the Morson Close Call App.

Simply download the app from Google Play or the App Store for on the go, convenient safety reporting.

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    The Morson Close Call App | Making Safety Reporting Simple

    Making safety incident reporting simpler is the ethos behind the Morson Group’s recently released close call app. The close call app, developed with mobile technology agency Apadmi, simplifies and streamlines the reporting process into one simple form onscreen. Anyone can fill in basic details and input a description of the incident or hazard, with the option to add a photo. Once submitted, the report is sent to the health and safety teams across the Group, as well as the relevant operational directors. The app has already been flawlessly integrated into the London rail operations, resulting in increased reporting across the worksites. “Previously, in order to report a close call, anyone would have to go to the website and log on, or find a phone signal and call a reporting number”, said Gareth Morris, HSQE director for Morson. “Consequently, we found that some incidents or potential hazardous situations were not being logged.” “Making the app one simple process that anyone can fill in on-site and use with ease was the right step forward in ensuring all are encouraged to report any close calls.” “The reporting of any close calls such as unsafe situations, actions or behaviours that have the potential to cause harm is key to reducing and eliminating accidents at work. Any accident at work is not acceptable.” The app is compatible with both Apple iOS and Android systems. “Accurate and regular reporting is vital in making sure there are no accidents at work and that everyone works safe and gets home safely every day.”

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  • W1siziisijiwmtgvmdyvmduvmtivntyvmtevotc0l1bpy3r1cmuxlnbuzyjdlfsiccisinrodw1iiiwimzm1edmznvx1mdazyyjdxq

    Safety Matters | Morson Backs Diverse Social Enterprise

    The Diversity Hut has become the latest enterprise to receive support from Morson and Vital for the inspirational work that it does and in turn, is using its unique experience and insight to foster a more diverse workforce and culture of inclusivity throughout the Group. Led by founder and social entrepreneur, Usman Shah, Diversity Hut taps into hard to access communities, cultural and religious groups to find talented individuals seeking skilled employment opportunities, and match them with businesses who believe in and value the benefits that a workforce that represents society will bring. So tell us what inspired you to set up the Diversity Hut? I grew up in Newham - one of the most diverse London boroughs but also has the highest unemployment rate - in a typical Asian family who believed that to be successful in life, you had to become a doctor. I did a month of work experience for a construction firm and they were so impressed that I received a full scholarship to study quantity surveying at university - without any backing or support from my family. I then went on to work for Costain, where I won a number of national awards and became amongst the youngest BAME professional in the world to become chartered in quality. Yet working in this industry made me really notice the lack of diversity, which became the driving force behind the Diversity Hut. What makes the Diversity Hut different? There are lots of organisations talking about diversity but I wanted to actually walk the walk, not just talk the talk. My goal is to change people’s perceptions of diversity and enable them to see that being diverse or a minority isn’t a disadvantage, but rather an advantage that provides empowerment and strength. We are also a social enterprise as I didn’t want to profit off of what we did or make ourselves into a charitable cause, as that’s not the intention and brand that I wanted to build. Describe a typical week? As well as the Morson Group, I work with a number of leading engineering and construction companies, including many of Morson’s clients, to train them in the best diversity and inclusion techniques and methods. I’ve so far trained more than 130 people in unconscious bias, cross-cultural management and thought leadership. In addition to improving knowledge and understanding of the value of diversity, we’ve also become a leading broker of skilled, diverse staff for technical sectors. I look for potential employees in places that other businesses do not go, such as churches, mosques, community groups and charities. We’ve created 43 new jobs, and more than half of those were previously unemployed or going into work for the first time. Click here to download your copy of Morson's Safety Matters magazine Summer 2018 to read more about our involvement in the community and much more.

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